Terms and Conditions
Effective Date: January 1, 2026
Welcome to Tuxmolar Cycling. These terms and conditions outline the rules and regulations for the use of the Tuxmolar Cycling website, an online sports bicycle store based in Bangladesh.
By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Tuxmolar Cycling's website if you do not accept all of the terms and conditions stated on this page.
1. General Information
This website is operated by Tuxmolar Cycling. We are registered in Bangladesh and operate under the local laws and regulations governing e-commerce and retail sales of sporting goods and bicycles.
- Store Name: Tuxmolar Cycling
- Address: House 42, Road 11, Banani, Dhaka, Dhaka Division, 1213, Bangladesh
2. Products and Availability
Tuxmolar Cycling specializes in high-performance road, mountain, hybrid, and electric bikes. While we strive to ensure that all product descriptions, specifications, and pricing are accurate, errors may occasionally occur. If we discover an error in the price or availability of a bicycle or accessory you have ordered, we will inform you via email and give you the option to reconfirm your order or cancel it.
All items are subject to availability. We reserve the right to withdraw any products from this website at any time and/or remove or edit any materials or content without prior notice.
3. Orders and Payments
Upon placing an order for a bicycle or cycling gear through our catalog, you will receive an acknowledgment email confirming receipt of your order. This email is solely an acknowledgment and does not constitute acceptance of your order.
We require full payment before goods are dispatched. All transactions are securely processed. We do not store or retain full credit card details on our servers.
4. Shipping and Delivery
Delivery services are available throughout Bangladesh. We aim to process and dispatch all bicycle orders within standard business days. Delivery times may vary depending on the destination region within Bangladesh and courier availability. We are not liable for delays caused by extreme weather conditions, strikes, or external logistical limitations.
Upon delivery, it is the customer's responsibility to inspect the packaging and the bicycle for any visible damage before signing the delivery receipt.
5. Returns and Warranties
We stand behind the speed and performance of our products. If you are unsatisfied with your purchase, you may initiate a return within 14 days of receipt, provided the bicycle remains unridden, undamaged, and securely packed in its original packaging.
Warranties for frames and components are covered directly by the respective manufacturers unless otherwise explicitly stated in the product description. Please retain your digital receipt as proof of purchase for all warranty claims.
6. User Conduct
You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of Tuxmolar Cycling; or in any way which is unlawful, illegal, fraudulent, or harmful.