Privacy Policy

1. Information We Collect

When you interact with Tuxmolar Cycling, whether to browse our catalog of road, mountain, and electric bikes, or to complete a purchase, we collect specific information to ensure a seamless experience:

• Identity and Contact Data: Includes your name, billing address, delivery address, and email address. Please note that we strictly communicate via email and do not collect or store personal phone numbers.
• Financial Data: Secure payment processing details handled strictly through our verified payment gateway partners. We do not store your raw credit card data on our local servers.
• Technical Data: Information such as your internet protocol (IP) address, browser type, time zone setting, and operating system used to access our online store.

2. How We Use Your Data

The primary goal of collecting your information is to facilitate your outdoor lifestyle and ensure your sports bicycle arrives safely and promptly. We use your data to:

• Process and deliver your order, including managing payments and providing digital receipts.
• Communicate directly with you regarding your order status, exclusively via your provided email address.
• Improve our website performance, catalog layout, and overall user experience.
• Comply with local legal and regulatory obligations within Bangladesh.

3. Cookies and Tracking Technologies

We utilize cookies and similar tracking technologies to track activity on our website. Cookies are files with a small amount of data which may include an anonymous unique identifier. These help us remember your cart contents, understand your preferences based on previous or current site activity, and compile aggregate data about site traffic so that we can offer better experiences and tools in the future.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our online store.

4. Data Security

We have implemented robust security measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls. While no online platform can guarantee 100% security, Tuxmolar Cycling is committed to adhering to industry-standard data protection practices to keep your information safe.

5. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without providing users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

6. Your Rights

Depending on your location, you may have the right to request access to the personal data we hold about you, to ask that your personal data be corrected, updated, or deleted, and to object to the processing of your data. To exercise any of these rights, please contact our support team via email.

By using our website, you consent to this Privacy Policy. We encourage you to review our Terms and Conditions for additional information governing the use of Tuxmolar Cycling.